In an ongoing effort to monitor and improve the services provided by the California Highway Patrol (CHP), the Department is inviting the public to participate in a brief, online community service survey. Using the survey results, the CHP will be able to address the public’s concerns, develop solutions to potential problems, and better serve the needs of the community. “All professional organizations self-assess in an effort to improve the way they do business and ensure they are providing the highest level of service to its customers.